Where EPCs sit in a registered provider's obligations
A valid EPC is required whenever a social home is let or sold, which in practice means every void needs one if the existing certificate has expired or the property has changed. Beyond the legal minimum, EPC and SAP data is now the currency of stock planning: it underpins decarbonisation reporting, funding bids, and decisions about which archetypes to treat first. Providers that hold accurate, current assessments across their stock can answer those questions in an afternoon; those relying on ten-year-old certificates and estimates cannot.
Void EPCs to a re-let deadline
Voids are a scheduling problem more than an assessment problem. We take a rolling instruction feed, attend within an agreed number of working days, and lodge inside your re-let window so the certificate is never the thing holding a tenancy up. Where works are being done in the void, we can assess after completion so the certificate reflects the improved property rather than the state it was handed back in — which usually means a better band and a stronger letting position.
- Rolling void instructions with an agreed attendance standard
- Key collection from the local office or contractor
- Post-works assessment so the rating reflects the improvements
- Certificate lodged inside the re-let window
Stock-wide and archetype surveys
For planning rather than letting, a programmed stock survey gives a provider consistent, current data across whole estates. We survey either the full stock or a statistically useful sample of each archetype, depending on the purpose and budget, and return the underlying data alongside the certificates: fabric, heating, glazing, insulation and the SAP score behind the band. That is what makes a retrofit programme costable — you can see how many homes sit one measure away from the next band, and which measures repeat across hundreds of properties.
Turning assessments into a retrofit plan
Every property we assess comes with the recommended improvements and their likely rating effect. Aggregated across an estate, that becomes a prioritisation: loft top-ups that lift dozens of homes cheaply, heating upgrades that carry the biggest points but the biggest cost, and the small number of homes that need fabric-first work before anything else makes sense. We present it as a ranked list of interventions by cost against band movement, so the programme can be built around what actually shifts the stock rather than what is easiest to procure.
Working with your teams and contractors
We are used to dealing with asset teams, void coordinators and repairs contractors rather than individual homeowners: key handling, no-access protocols, safeguarding-aware conduct in occupied homes, and reporting in the format your systems need. Data can be returned as a spreadsheet or CSV keyed to your own property references so it drops straight into your asset management system rather than needing re-keying.
- Asset, void and repairs teams as day-to-day contacts
- Data keyed to your property reference numbers
- No-access reporting so voids are never silently stalled
- Consolidated invoicing against a purchase order
